To Our Valued Clients and Friends,
By now we are all aware of and concerned about the impact of the COVID-19 virus. Given Governor Wolf’s recent closing of schools and other public spaces in Montgomery County, and with the overriding motivation to do our part to protect the health of our employees, our clients, and the community at large, we are taking steps to limit exposure to the virus. These procedures will be in place for 11 days beginning Monday, March 16, 2020, and longer if necessary.
We will prioritize phone and email interaction, as well as using e-signature capabilities and video conferencing where possible, to the exclusion of face-to-face meetings in either client offices or in our office. Employee-client office visits are now limited to those that are very essential, infrequent, and brief in nature. In addition, we will not engage in client appointments in our office during this period.
Our office doors will be locked at all times. While we prefer email or fax delivery, those visitors needing to drop information off may do so at the drop box by our main entrance, where we will provide envelopes for confidentiality. Anyone needing to pick up items will be admitted to the lobby only for a brief amount of time. Where requested, we will also mail items out to clients.
Please be aware that our staff continues to operate with a high level of awareness of the client experience and want to work with you to minimize the impact of this health emergency on all of us.
Thank you for your understanding and flexibility as we all deal with these extreme circumstances, and best wishes for health to you and your families.