Canon Capital Technologies is Seeking a PC-Network Technician

Canon Capital Technologies is currently seeking an individual for a PC-Network Technician position. If you are someone who enjoys working with people to help them resolve their computer and network-related issues, this is a terrific opportunity:

Canon Capital Technologies Job Description
PC-Network Technician (Revised January 2019)

Scope:
Canon Capital Technologies is a provider of Managed IT Services, computer systems, software, and related services in Harleysville, PA. As such, we position ourselves as a trusted advisor to which our customers in the SMB (Small / Medium size Businesses) market can look to for growing their business through the use of technology. We work primarily in the Microsoft Windows server and desktop environment along with associated peripherals such as printers, routers, switches, and scanners. We also specialize in data security, hosted solutions (email, phone, web filtering, spam filtering) and other products and services. We encourage our customer’s to utilize us as the first line of defense for all things technology-related so that we can help them to make informed technology decisions that are right for their organization.

Who should apply?
We are looking for someone who has excellent communication and “people” skills. You will deal directly with end users (remotely via phone, and in person on site) and your primary goal is to leave them feeling like they were taken care of in a friendly, courteous and professional manner. If you enjoy working with people, and sincerely care about making their day better please apply! If you tend to work better in a back-end position with less interaction with people, or are easily frustrated, or do not work well under pressure this is not the position for you.

The PC-Network Technician will service our customers in the following ways:

PC Support:
• Install, maintain, document, upgrade or replace computer hardware and software systems.
• Analyze and troubleshoot hardware, software and operating system related issues on Microsoft Windows- based personal computer systems.
• Utilize pre-established guidelines to perform the functions of the job, and work with other staff to create and enhance guidelines on an ongoing basis.

Network Support:
• Performs installation and maintenance of the customer’s local area networks, Windows-based fileservers, and PC workstations
• Assist with the development and implementation of policies and procedures for LAN/WANusage throughout customer organizations.
• Monitor reliability of network infrastructure and operating systems using software tools and monitoring agents.
• Diagnose and repair network related issues.
• Perform network administration tasks such as maintaining user account information, file/folder security, configuring network shares and configuring shared printers.

Helpdesk support:
• Provides remote support via telephone and remote desktop control software to end users on a variety of issues.
• Identify, research, and resolve technical problems such as spyware infections, Microsoft Windows error messages, software errors, configuration problems, etc.
• Respond to telephone calls, email and personnel requests for technical support.
• Document, track and monitor problems to ensure a timely resolution.
• Coordinate with other staff to resolve problems if necessary.
• Utilize excellent communication and problem-solving skills

Additional information:
• This is a full-time position.
• Starting salary negotiable, based on experience and skill set
•We do require experience and demonstrated abilities in some or all of the areas listed above. However, excellent people skills are of primary concern – existing technical skills are important, but secondary in our decision-making process. We will provide in-house training as needed to bring the right person’s skill set in line with the tasks at hand.
• Work hours are generally 8am to 5pm, Monday through Friday, with occasional evening or weekend remote troubleshooting and/or on-site support
• Position requires a valid driver’s license, and you must have your own vehicle as you will need to make site visits to customer locations. We do reimburse for mileage at the standard maximum allowable IRS rates.
• We offer benefits such as paid vacation time, holidays, health plan, 401(k) plan and referral bonus plan
• Applicant must be able to lift and carry equipment. Most items are 20lbs or less (a new PC for example). Some items could be heavier, and we do provide a dolly for transportation assistance.
• Your “home base” will be at our office in Harleysville, PA. Responsibilities will require driving to customer locations, most of which are within a 20-mile radius of Harleysville.

If you feel you would be a good candidate for this position, please email your resume to:

Canon Capital Technologies
Attn: Kent Gerhart
484 Harleysville Pike
Harleysville, PA 19438
215-723-4881

(Download a copy of this job description.)

Thank you.

Elm Terrace Gardens Technical Support Request

Computer Recycling Program

In an effort to support our environment, provide our customers with a cost-effective, easy way to dispose of their unused computer equipment and comply with local equipment disposal laws, we are announcing a new computer equipment recycling program. Here’s how it works:

At your request, we will recycle your used computer equipment for you. Computers will have their hard drives rendered inoperable (so that there is no possibility of anyone extracting data from them). We will then transport your equipment to a certified computer equipment recycling center for proper disposal.

To encourage as much participation in this program as possible, we are keeping the fee for this service to a minimum. To have your computers recycled, simply:

  1. Complete the form below, indicating the quantity of each item to be recycled
  2. Drop your equipment off at our office (along with this form), or give your equipment to one of our staff persons when they are at your office for another engagement
  3. We will send you an invoice for the service fee

Computer Equipment Recycling Program (PDF)

Canon Capital Technical Support Request

Note: Please use this form for NEW support requests only. Do not use for general correspondence or for checking the status of an existing request as this will create duplicate entries in our ticketing software.

Services: Let’s Get Started

Accounting

Our team of certified public accountants, certified management accountants, and chartered global management accountants work with you to understand your goals – personal and business.

Payroll

You didn’t start a business to run a payroll company. We stay up-to-date on the latest tax rates and payroll practices so you don’t have to. Our efficient, cost-effective payroll services allow you to continue working on your business goals.

Wealth Management

We work with business owners and personal investors to provide unbiased advice and clear expectations on investment choices.  We work with companies to develop successful retirement plans, such as 401(k) and 403(b) plans, helping employees reach their retirement goals.

Computer Solutions

We take the worry out of your computer system management. From cyber threat management to data back-up, we work with you to address your concerns and make sure your systems are working for you.

Join us January 29 for a Free Seminar – The Tax Cuts and Jobs Act: What’s New?

Are you a business owner curious about what the new developments will mean for your 2018 return? Then join us Tuesday, January 29 as we, along with QNB Bank and the Indian Valley Chamber of Commerce, share the latest updates, including:

  • NEW Section 199A 20% Passthrough Deduction for S Corps, Partnerships, LLC’s and sole proprietors
  • NEW Partnerships Audit Examination Rules and How to Protect Yourself
  • NEW Bonus Depreciation and Section 179 Limits
  • NEW Pennsylvania 1099 Withholding Requirements
  • NEW Changes in Capital Gains, Mortgage Interest, State and Local Tax Deductions and More

Register with the Indian Valley Chamber of Commerce online or via phone at 215-723-9472 by January 22, 2019.

(Download the event flyer.)

Be Prepared with Our 2018-19 Tax Planning Guide

The full impact of the Tax Cuts and Jobs Act of 2017 will be realized with the filing of 2018 returns. Be prepared by consulting our 2018-19 Tax Planning Guide. Stay up to date with the most recent tax news and the latest facts, with relevant information for individuals, investors, and business owners.

This resource is available to you right now. It is the first item listed on the Useful CPA Links and Resources page of our website.

If you have any questions about this or any other element of your tax planning, we are glad to be of service. Call 215-723-4881 or contact us online.

Client Technical Support Request

Note: Please use this form for NEW support requests only. Do not use for general correspondence or for checking the status of an existing request as this will create duplicate entries in our ticketing software.

Technologies

Canon Capital Technologies has put together a staff of talented, knowledgeable, and experienced technology consultants who pride themselves in providing the very best, yet sensible, solutions available for each business we work with.

Whenever your business needs help with applying technology to improve communications, boost productivity, or increase revenue, just call on our experienced staff of technology consultants.

In today’s fast paced, ever-changing, Internet-connected world, you can turn to us to help your business keep up with it all. You can rely on us to be there for you!